Effective Date: 17 Feb 2026
Last Updated: 17 Feb 2026
1. Introduction
This Privacy Policy describes how Online Junction, operating under the brand name Truom (“Company”, “we”, “us”, “our”), collects, uses, stores, shares, and protects personal information of users (“you”, “your”, “user”) who access or use our website https://truom.in (“Website”).
Online Junction is engaged in the business of selling consumer products both through its own website and through third-party marketplaces. We are committed to protecting your privacy and handling your personal data in a transparent, lawful, and secure manner.
By accessing or using our Website, you agree to the terms of this Privacy Policy and consent to the collection and use of information in accordance with this Policy.
2. Company & Contact Information
Legal Entity Name: Online Junction
Brand Name: Truom
GSTIN: 07DMJPS2658C2ZT
Registered Address:
Ground Floor, 33, Block PU, Uttari Pitampura,
Pitampura, Delhi – 110034, India
Authorized Contact Person: Mr. Akul Sareen
Contact Number: +91 9911222213
Email: trueomseller@gmail.com
For any privacy-related concerns, you may contact us through the details above or via our Contact Us page:
👉 https://truom.in/contact-us/
3. Scope of This Privacy Policy
This Privacy Policy applies to:
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Visitors browsing our Website
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Customers placing orders through our Website
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Users contacting us via forms, email, phone, or other communication channels
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Users interacting with our advertisements, analytics tools, and cookies
This Policy does not apply to purchases made through third-party marketplaces (such as Amazon, Flipkart, etc.), which are governed by the respective platform’s privacy policies. However, brand-related data shared with us through such platforms is handled responsibly.
4. Information We Collect
We may collect the following categories of information:
4.1 Personal Information
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Full name
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Mobile number
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Email address
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Billing and shipping address
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Order details and purchase history
4.2 Payment Information
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Payment method used (UPI, card, wallet, COD, etc.)
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Transaction reference numbers
⚠️ Important: We do not store your card, CVV, or bank details. Payments are processed through secure third-party payment gateways.
Refer to our Payment Policy for more details:
👉 https://truom.in/payment-policy-payment-terms/
4.3 Technical & Usage Information
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IP address
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Browser type and version
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Device information
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Operating system
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Pages visited and time spent
4.4 Cookies & Tracking Technologies
We may use cookies, pixels, and similar technologies to:
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Improve website performance
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Analyze traffic and user behavior
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Run marketing and remarketing campaigns
Cookies do not grant us access to your device or personal files.
5. How We Use Your Information
We use your information for the following purposes:
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Processing and fulfilling orders
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Shipping and delivery of products
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Customer support and communication
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Managing refunds, returns, and cancellations
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Improving our Website and services
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Sending transactional updates and important notices
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Preventing fraud and unauthorized activities
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Legal compliance and dispute resolution
For return-related matters, please refer to:
👉 https://truom.in/refund_returns/
For shipping details, refer to:
👉 https://truom.in/shipping-delivery-policy/
6. Sharing of Information
We may share your information with:
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Logistics and courier partners for order delivery
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Payment gateway providers to process transactions
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IT service providers for website hosting and maintenance
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Legal or government authorities when required by law
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
7. Marketplace Sales Disclaimer
Online Junction also sells products through third-party marketplaces.
In such cases:
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Customer data is governed primarily by the marketplace’s privacy policy
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Data shared with us is limited and used strictly for order fulfillment and support
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We are not responsible for how marketplaces collect or use your personal information
8. Data Retention
We retain personal data only for as long as necessary to:
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Fulfill business and legal obligations
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Resolve disputes
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Comply with applicable laws and regulations
Once data is no longer required, it is securely deleted or anonymized.
9. Data Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your data, including:
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Secure servers
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Restricted access to sensitive data
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SSL encryption
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. User Rights
As a user, you have the right to:
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Access your personal information
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Request correction or update of your data
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Withdraw consent (subject to legal and contractual obligations)
To exercise your rights, contact us via:
👉 https://truom.in/contact-us/
11. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such websites.
Please review their policies before providing any personal information.
See our Disclaimer for more details:
👉 https://truom.in/disclaimer/
12. Children’s Privacy
Our Website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
13. Legal Compliance
This Privacy Policy is governed by and compliant with:
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Information Technology Act, 2000
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Applicable rules and regulations under Indian law
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Consumer Protection laws
Any disputes shall be subject to the jurisdiction mentioned in our Terms & Conditions:
👉 https://truom.in/terms-condition/
14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Changes will be effective immediately upon posting on the Website.
Users are encouraged to review this page periodically.
15. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
