Who We Are
Truom is a consumer-focused brand operated by Online Junction, a registered business based in Delhi, India. We are engaged in offering a wide range of everyday utility, personal care, grooming, lifestyle, and consumer products designed to meet the practical needs of modern customers.
Our objective is simple — to make quality products easily accessible through a transparent, reliable, and customer-oriented shopping experience.
Our Business Model
Online Junction sells products through our official website https://truom.in as well as through selected third-party marketplaces. This multi-channel approach allows us to serve customers across India while maintaining consistent product standards and operational values.
Purchases made through marketplaces are governed by the respective platform’s policies, while orders placed on our website are governed by the policies published on this website.
What We Offer
Our product portfolio includes, but is not limited to, beauty and personal care products, grooming and hair removal solutions, waxing and skin-care related products, men’s, women’s, and kids’ utility items, health, hygiene, and wellness-related consumer goods, auto and moto utility accessories, lifestyle products, and novelty items.
We continuously review and update our product offerings to ensure relevance, usability, and value for customers.
Our Commitment to Customers
At Truom, we are committed to transparent pricing, clear communication, responsible handling of customer data, and fair business practices. We strive to provide reliable service through clearly defined policies covering payments, shipping, returns, refunds, and customer support, in compliance with applicable Indian laws and consumer protection regulations.
Quality & Responsibility
We make reasonable efforts to ensure that product information, descriptions, and representations available on our website are accurate and updated. However, due to packaging updates, supplier changes, or manufacturing variations, actual product appearance or details may differ slightly. Such variations do not affect the intended functionality or quality of the products.
Customers are encouraged to carefully review product information before purchase and follow all usage instructions, warnings, and safety guidelines.
Legal Transparency
Our operations are guided by clearly defined policies to ensure transparency and accountability. These include our Terms & Conditions, Privacy Policy, Payment Policy, Shipping & Delivery Policy, Refund, Return & Cancellation Policy, and Disclaimer. All policies are available on this website and form an integral part of the agreement between the customer and the Company.
Company Information
Legal Entity Name: Online Junction
Brand Name: Truom
Registered Address:
Ground Floor, 33, Block PU, Uttari Pitampura,
Pitampura, Delhi – 110034, India
GSTIN: 07DMJPS2658C2ZT
Contact Us
For any questions, support requests, or business-related inquiries, please visit our Contact Us page. Our team will be happy to assist you.
